Ngoni is a seasoned agile business analyst, project manager, and risk management consultant with over two decades of experience across IT and professional services. She specialises in delivering high-impact solutions that improve project performance, streamline operations, and optimise business processes. With strong expertise in complex and regulated environments, Ngoni excels at solving business and user challenges, leading software development initiatives, and driving transformation programmes. She is also an experienced risk professional, with a proven track record in risk management, governance, and compliance, ensuring organisations operate with resilience and confidence. Ngoni is the author of Bridging Gaps: How Business Analysis and Process Improvement Shape African Enterprises, where she shares practical insights on using business analysis and continuous improvement to drive sustainable growth.